top of page


1. General

The ‘Company’ is trading as Balloons For U & Events For U. The ‘Hirer’ is any person or company who hires or has agreed to hire Goods from the Company. ‘Goods’ means goods provided by the Company in accordance with the Company’s standard Terms and Conditions of hire. These Terms and Conditions of Hire supersede any previous Terms and Conditions. Any waiver by the Company of these Terms and Conditions of Hire on any occasion shall merely act as a waiver on that occasion, and shall not affect the Company’s right to enforce any of these Terms and Conditions on any further occasion. No terms and conditions stipulated by the Hirer shall have effect unless agreed in writing from the Company.


2. Acceptance of Conditions

The customer’s acceptance of equipment on hire implies acceptance of our Conditions of Hire as given below.


3. Retention of Title

All goods remain the absolute property of Balloons For U & Events For U. (Hereinafter called the Company), and the customer undertakes not to sell, offer to sell, assign, mortgage, charge, pledge or underlet, lend or otherwise deal with the equipment; nor allow any lien to be created on the equipment.


4. Application of Conditions

The Company shall not be bound by any conditions of business of the Customer unless such conditions are expressly accepted by the Company by a statement made in writing, and signed by an officer of the Company. Where there is any variance between the Customers conditions and the Company’s conditions, then the Company’s conditions shall prevail.


5. Limit of Liability for Defect or Failure

The Company’s liability in respect of any defect or failure of the equipment supplied on hire is limited only to making good such defect or failure by repair or replacement of the equipment at the Company’s option.


6. Insurance to Cover Loss or Damage

The Customer assumes complete responsibility for loss of or damage to the hire equipment (Other than fair wear and tear) from the time the equipment leaves the Company’s premises or transport, until it is returned to same. To this end, it is a condition of hire that the customer will arrange insurance cover to provide for the risks of; Theft, Fire, Accidental Damage, Personal Injury & Public Liability, and in addition the Customer will indemnify the Company against any and all claims for the said risks.


7. Hire Charges - Period of Hire.

The hire charge for the equipment commences from the time that the equipment leaves the Company’s premises, and continues until the equipment is returned to the Company. Unless agreed hire is for a 3-day period only. See 8 & 9 for late incomplete returns.  If we are collecting from a Friday/Saturday or Sunday Event our normal collection day is the following Monday unless agreed otherwise.


8. Hire Charges - Late Returns / Incomplete Returns

In the event of the equipment not being returned to the Company on time at the end of the hire period, unless by prior arrangement with the Company, then the hire charge will continue to be levied at the DAILY RATE until such time as the equipment is returned complete to the Company’s premises. (In the event of the goods being returned incomplete, the company reserves the right to invoice the Customer for the missing item(s) in full and to waive the additional hire charges.)




The Hirer is responsible for and loss or damage to covers /sashes & linen whist on loan up until their satisfactory return. A charge of £10.00 will be made for each unreturned chair cover or linen or each chair cover or table linen which is returned in an unusable condition. This fee covers the replacement cost. Reasonable soiling which is removed through laundering will not incur charges. A charge of £2.00 will be made for each unreturned chair sash or each chair sash which is returned in an unusable condition. This fee covers the replacement cost. Reasonable soiling which is removed through laundering will not incur charges.


9. Hire Charges - Lost, Theft or Damaged Equipment

The Hirer is responsible for and loss or damage to other items whilst on loan up until their satisfactory return. A replacement charge will be made for each unreturned item or each item which is returned in an unusable condition.


Unless agreed hire is for a 3-day period only. Deposit cheque or card details will be destroyed following satisfactory return of all items. In the event of any missing or damaged items we will contact you to arrange payment of replacement charges. Your deposit cheque may be cashed or card debited if prompt payment is not received.  The hiree shall be responsible for injury or damage to persons or property however so sustained arising from any hired goods from Events For U.


10. Currency, VAT, Prices and Charges

All hire charges are shown in £’s sterling and include VAT at the current rate unless specified. We reserve the right at any time, to alter prices without notification. Prices shown MAY not include delivery or installation charges etc., but these will be quoted extra where necessary and carried out by arrangement.


11. Payment Terms – Events For U & Balloons For U require a £100 non-refundable deposit to secure a booking, paying a deposit is also acceptance of our standard terms and conditions. The total balance and final numbers are due a minimum of 4 weeks before delivery / collection of goods unless agreed otherwise. After which point no refunds can be made.


12. Overdue Accounts

The Company may at its option, in the case of outstanding debts which have become overdue, refuse to supply further goods on hire until such time as outstanding invoices are paid, for the purpose of this clause any remittance received will be applied to the outstanding invoices in age order (oldest first). The Company may at its option withdraw account facilities, where invoices are not paid within 30 days of date of invoice.


13. Cancellation

This booking can be cancelled only in writing, by the Customer or Events For U / Balloons For U. If the Customer cancels the booking, Events For U / Balloons For U will hold the deposit of £100 and refund any other monies paid, unless Events For U / Balloons For U have paid and ordered goods that are non returnable. Refunds of balances will be given up to 28 days before the event, less 50% of monies paid (minimum of £100 deposit) and any outgoings that Events For U / Balloons For U have paid in advance for items that they hire in or costs incurred. After this period no refund will be given. Should you need to rearrange the date due to a pandemic we will transfer all over to a new date along with any monies paid, as long as both parties can accommodate at no additional costs and the original payment terms will still     apply.  Should the date pass of original booked event and a new date not yet given and a refund be required we will look at each case individually and a credit will be given to use with no expiry at a later date for any monies paid. Adverse weather conditions also affect this, if the customer or Events For U / Balloons For U cannot attend due to adverse weather conditions, which could also put staff safety at risk, no refund will be given. Events For U / Balloons For U, will always endeavor to complete all works, but cannot be held responsible for any circumstances beyond our control for example heavy snow or our delivery team arrive on site to find the event cancelled, then the Customer shall pay the full hire charge including carriage.

Cancellations the day of delivery will be subject to 100% of the total bill.      


14. Amendments of These Terms Of Hire

These terms and conditions are in place from March 2022 and are in place of any old terms and conditions, Paying a deposit is an agreement to our standard T&C's unless agreed otherwise.


15. Discounts

All discounts offered by the Company are for settlement by the date shown upon the invoice. In the event of late settlement of the invoice any such discount will be disallowed and if necessary an additional invoice will be raised to recharge the sum due.


16. Errors and Descriptions

Every effort will be made by the Company to ensure accuracy of any technical data or literature made available in relation to the Goods. The Company accepts no liability for any damage or injury arising from any errors or omissions in such technical data to the Hirer or any third party. No contract can be invalidated due to printing or clerical errors. Any descriptions of Goods are for guidance only and shall not constitute the contract ‘safe by description’.


17. Candles and tea-lights, candelabras & Balloon Safety

The company cannot accept any responsibility for any damage caused by candles or tea-lights when in the possession of the customer. The company recommends that all candles and tea-lights remain in their holders/candelabra/vase whilst lit. The company also recommends that tea-lights should not to be placed on a non fire-resistant surface. BALLOON SAFETY: Please Note that balloons are inflated with helium gas - for the safety and wellbeing of your guests, we suggest that the gas is not inhaled directly. If you intend to hire candelabras from us we can not take any responsibility for damage caused during hire.


Please note that some of the sweets may contain or have traces of nuts or nut oil or may have been made alongside other products containing nuts Events For U cannot be held responsible for any issues resulting from food allergies.  It is the customers responsibility to notify their guests/recipient. Customers should also ensure that children are suitably supervised, as sweets could pose a choking hazard.


18. Termination of Liability

The Company shall be relieved of all liability and obligations incurred to the Hirer and any other third party. Wherever, and to which the fulfilment of such obligation is prevented, frustrated or impeded in consequence of any statue, rules, regulations, orders or requisitions issued by any national or foreign government department, council or other duly constituted authority or by reason of any strikes, breakdown of plant, accident, civil commotion, war or any other cause beyond the control of the Company. Including but not limited to causes arising from acts omissions of the Hirer.


19. Law

English Law in the Courts of England shall govern this contract.

bottom of page